Following a county-wide consultation, engagement and re-tendering process, Warwickshire County Council (WCC) is pleased to announce that Healthwatch Warwickshire has been awarded the local Healthwatch service contract.
Healthwatch, established in 2012, is a statutory service, that acts as an independent consumer champion for users of health and social care. The local Healthwatch services provide people with the opportunity to report back on their own experiences of health and social care services, which is then used to strategically influence and shape the services they can expect to receive.
Cllr Les Caborn, WCC’s Portfolio Holder for Health, said: “We look forward to continuing to work with Healthwatch Warwickshire and support them to be the health and social care consumer champion in Warwickshire. Health and social care services in Warwickshire are undergoing transformation and this makes the Healthwatch function crucial in ensuring service users can assert themselves in their own health and social care experience”.
Performance of the new service will be measured using Healthwatch England’s Quality Statements and Healthwatch Warwickshire will be expected to demonstrate where they have been able to make an impact against each of the Quality Statements.
The contract has been awarded for three years commencing 1 November 2018.
For more information about accessing local Healthwatch services in Warwickshire, visit www.healthwatchwarwickshire.co.uk/